> ## Documentation Index
> Fetch the complete documentation index at: https://docs.livefaces.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Start

> Define the inputs your application supplies when a workflow begins.

Every workflow has exactly one **Start** node. It defines the context available to later steps and connects to the first step through `next`.

## Configure

1. Add **Workflow inputs** with names and types that match the data your application will send.
2. Mark fields as required when the workflow cannot proceed without them.
3. Connect `next` to the first conversation, message, or other step.

Use [Data and routing](https://docs.livefaces.ai/workflows/data-and-routing.md) to bind these inputs in later nodes. Start does not speak; add [Say / Message](https://docs.livefaces.ai/workflows/nodes/say-message.md) for an opening line.

## Outcomes

| Outcome | Route to |
| - | - |
| `next` | The first step in the workflow. |

## Scenario: personalize a support call

Your application already knows the customer's reference and name before starting a support conversation.

Add required text inputs named `customer_reference` and `customer_name`. Supply them when [starting the workflow](https://docs.livefaces.ai/api/start-workflow.md). Connect Start to a Say / Message node and bind `customer_name` for its greeting. Bind `customer_reference` to a later lookup tool so the participant does not need to repeat information your application already has.

Start supplies context; use [Authenticate](https://docs.livefaces.ai/workflows/nodes/authenticate.md) when a later action requires verified participant identity.


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